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Experience

Commercial kitchen pass in service

Twenty years running large-scale hospitality operations at the highest level.

Every Higher Ground engagement draws on decisions actually made, under real pressure, at real scale.

A decade of openings at The Star Gold Coast

Food and beverage development through the resort's redevelopment, from the first signature restaurants to the supply chain behind them.

Concept and PositioningLayout and DesignOS&E / FF&EMenu EngineeringProcurement and SupplyResourcing and TrainingGuest ExperienceCritical Path OwnershipReportingProject Scope and Design BriefBusiness Case Development

Kiyomi & Cucina Vivo

Two signature restaurants that opened The Star Gold Coast's food and beverage transformation.

Chef's HatQHA Winner
2014
2015

Garden Kitchen & Bar

The largest all-day dining venue in the redevelopment, seating over 350.

QHA Winner

Mei Wei Dumplings & M&G Cafe

Two casual, high-volume outlets that rounded out the all-day dining offer.

2016
2017

Harvest Buffet

A 550-seat buffet restaurant with interactive live cooking stations.

Nineteen, The Darling, Food Quarter & Sovereign Room

A wave of venues, including a 6-star hotel tower, opened ahead of the 2018 Commonwealth Games.

Chef's HatTop 100 AU
2018
2020

Isoletto

The pool deck club, bar, dining and private events space.

Uncle Su, Dorsett & Star @ Home

A Cantonese flagship, a new 4-star hotel tower and an in-house delivery platform.

2021
2021 to 2023

Supply Chain Rationalisation

Supply chain processes and supplier base rebuilt for future scalability.

2014

Kiyomi & Cucina Vivo

Two signature restaurants that opened The Star Gold Coast's food and beverage transformation.

Chef's HatQHA Winner
2015

Garden Kitchen & Bar

The largest all-day dining venue in the redevelopment, seating over 350.

QHA Winner
2016

Mei Wei Dumplings & M&G Cafe

Two casual, high-volume outlets that rounded out the all-day dining offer.

2017

Harvest Buffet

A 550-seat buffet restaurant with interactive live cooking stations.

2018

Nineteen, The Darling, Food Quarter & Sovereign Room

A wave of venues, including a 6-star hotel tower, opened ahead of the 2018 Commonwealth Games.

Chef's HatTop 100 AU
2020

Isoletto

The pool deck club, bar, dining and private events space.

2021

Uncle Su, Dorsett & Star @ Home

A Cantonese flagship, a new 4-star hotel tower and an in-house delivery platform.

2021 to 2023

Supply Chain Rationalisation

Supply chain processes and supplier base rebuilt for future scalability.

Selected experience delivered while employed by The Star Entertainment Group at The Star Gold Coast, 2014 to 2023.

Most recent

Leading Food, Beverage and Events through a 26-venue resort launch.

As General Manager of Food, Beverage and Events at Queen's Wharf Brisbane, Dustin led the mobilisation and launch of 26 venues. He aligned food and beverage strategy with the gaming, hotel and precinct operations, so guests experienced one resort.

He mobilised a team of more than 1,100 people ahead of opening, with board-level accountability for progress reporting, risk and brand strategy.

Governance and Board ReportingRisk and ComplianceRSA and Patron WellbeingIntegrated Guest ExperienceCommercial and P&L AccountabilityEntertainment and ProgrammingPre-opening and Operational ReadinessPerformance Frameworks and ReportingPeople and Leadership

Delivered while employed within the Destination Brisbane Consortium (Star Entertainment Group, Chow Tai Fook Enterprises, Far East Consortium) at Queen's Wharf Brisbane.

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