Advisory and Implementation | Higher Ground Advisory

Good plans lose momentum when the business gets busy. Advisory and Implementation keeps an experienced operator alongside your leadership team, working through the priorities on a set rhythm until the results show up in the numbers.

It follows naturally from a diagnostic, and it works just as well as a standalone service for operators who already know their targets and want a leadership team held to them. Each option below can be taken on its own or combined.

Four ways to work together

Performance Advisory

Ongoing

Weekly, fortnightly or monthly cadence

Regular working sessions that keep execution discipline and accountability in place, with standing access between sessions for decisions and review. Suited to operators with clear performance targets and a leadership team ready to be held to them.

Built around your specific KPIs and a regular performance rhythm. A board-ready monthly performance narrative is available on request.

What you receive

Weekly, fortnightly or monthly advisory sessions at an agreed cadence
Standing access between sessions for questions, decisions and a commercial sounding board
Monthly performance review against agreed KPIs, with a written summary
Ongoing Opportunity Map review and priority tracking
Input on operational and commercial decisions as they arise

Implementation Support

Defined program

Agreed priorities carried through to delivery

Takes a set of agreed priorities, from a diagnostic or from your own plan, and carries them through to delivery. We help build the plan, confirm ownership, track progress each week and clear the blockers as they appear.

What you receive

Prioritised implementation plan with owners, timing and measures
Weekly delivery tracking and escalation
Hands-on support on the first priority initiatives, working with the managers responsible
Results reported against the baseline agreed at the start
Handover so your leaders carry the work forward

Operating Rhythm and Reporting

Set-up engagement

The cadence, KPIs and reports that let you see and act

Builds the meeting cadence, KPI set and reporting that let your leadership team see performance and act on it, without waiting for month end.

What you receive

KPI set agreed with your leadership team and benchmarked where the data allows
Reporting pack design covering trading, labour, cost of goods and guest feedback
Meeting cadence and agenda design from the floor through to the leadership team
Monthly owner or board ready performance narrative

Commercial Improvement Programs

Targeted

Focused work on one lever

Concentrated work on a single commercial lever, such as menu implementation and pricing, labour model and rostering, service model, revenue strategy or margin. Supplier and procurement work has its own service page.

What you receive

Baseline and target agreed at the start
Working sessions with the managers who own the lever
Changes tested in the operation, with results tracked
A documented playbook so the gain holds after we step back

What stays the same across all four

Practitioner-led input from someone who has managed these environments directly
Priorities set against numbers you track, and reviewed on a fixed rhythm
KPI benchmarking built in, so you can see how your results compare

Start with a conversation

Tell us what you are working on. We will say plainly whether Advisory and Implementation is the right fit, and if it is not, which service is.

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Four ways to work together

Performance Advisory

Implementation Support

Operating Rhythm and Reporting

Commercial Improvement Programs

What stays the same across all four

Related services

Diagnostic Services

Leadership and Performance

Supply Chain and Procurement

Start with a conversation